SERVICE CONTRACT – FULLY COMPREHENSIVE
Our fully comprehensive service contracts ensure that Galaxy Incubators continue to operate just as well as they did when they left our factory. Our service contracts incorporate a calibration visit and include cost of labour and spare parts.More detail…
CALIBRATION CONTRACT
Calibration contracts consist of an annual visit to ensure Galaxy Incubators operate at optimum performance level. This contract is similar to the service contract but excludes spare parts, extra labour time to fit replacement parts and also excludes breakdowns between agreed contract visits.More detail…
INCUBATOR WARRANTY
Two years parts warranty (excluding O2 sensor)One year O2 sensor warranty
In the UK, RS Biotech Service Department provides warranty (& service) support
Outside the UK, your local supplier provides warranty labour coverage
Note: If you choose to purchase our products from another supplier, please ensure that they have included the cost of labour warranty support
FREEZER WARRANTY
Five years part warrantyIn the UK, RS Biotech Service Department provide warranty (& service) support
Outside the UK, your local supplier provides warranty labour coverage
Note: If you choose to purchase our products from another supplier, please ensure that they have included the cost of labour warranty support
EXTENDED WARRANTY
In some cases we can offer extended warranties. Please contact us for more detail.Link to Servicing Main Page - Replacement Spare Parts